Terms And Conditions

Terms and Conditions – GoCreteTaxi

Last updated: January 2026

  • Introduction
    These Terms and Conditions apply to the use of this website and to all services provided by GoCreteTaxi. By accessing this website or making a booking, you agree to be bound by these Terms.

  • Booking
    All bookings must be made through our website or by direct contact. By completing a booking, you confirm that all information provided is accurate and complete.

  • Prices
    All prices are fixed and include taxes, tolls, and standard fees unless otherwise stated. Any additional services requested may be charged separately.

  • Payment
    Payment can be made online or directly to the driver, depending on the selected option during booking.

  • Cancellation Policy
    Cancellations are free of charge up to 24 hours before the scheduled pickup time. Late cancellations or no-shows may be charged in full.

  • Delays and Flight Monitoring
    We monitor flight arrivals for airport pickups. In case of delays, your driver will adjust the pickup time accordingly at no extra cost.

  • Waiting Time
    For airport transfers, we provide up to 60 minutes of free waiting time after landing. Additional waiting time may be charged.

  • Luggage Responsibility
    Passengers are responsible for selecting the appropriate vehicle based on the number of passengers and luggage. GoCreteTaxi is not responsible for issues caused by incorrect booking details.

  • Responsible Use
    You agree to use this website only for lawful purposes. Any misuse, including automated data collection or malicious activity, is strictly prohibited.

  • Third-Party Links
    Our website may contain links to third-party websites. We are not responsible for the content, policies, or services of these external websites.

  • Liability
    GoCreteTaxi is not liable for delays caused by traffic, weather conditions, accidents, or other unforeseen circumstances. We are not responsible for any indirect or consequential damages.

  • Service Availability
    We reserve the right to modify or discontinue any service at any time without prior notice.

  • Privacy
    Any personal data provided will be handled in accordance with our Privacy Policy. You agree that all information provided is accurate and up to date.

  • Governing Law
    These Terms and Conditions are governed by the laws of Greece. Any disputes will be subject to the jurisdiction of Greek courts.
Contact Information
GoCreteTaxi
Heraklion, Crete, Greece
Email: info@gocretetaxi.com